First off I have to say that even though this book is geared toward the Insurance Industry, this information is good for any career. Randi discusses strategies to deal with difficult people, situations, and employers.
I think the main thing I took away from this book is to be professional at all times when dealing with anything work related. I truly believe this is the key to a successful career. I mean who wants to hire (or work with) a person who does not behave professionally.
Other information includes how to deal with conflicts in the workplace. I think we all know there is a time and a place for everything. When we don't get along with someone in the workplace, it can make your day pretty stressful. Randi Glazer provides some insight in dealing with difficult people at work.
The author also goes over how to handle inefficient or non-existent organizational structure. It's always nice to know who you are supposed to go to if you need help. Sometimes this information is not always very clear. It helps to make suggestions to your leaders about this. In doing so you will open the door on the needed conversations to get the organizational structure out in the open.
One final area that the author discusses is how to avoid office politics. I really listened to this section because who doesn't like office politics? I know I don't. I have always tried to keep my personal life personal. Just because I talk to someone at work doesn't mean I will tell that person everything about me. Simply because I don't want this information all over the workplace. Which is essentially what happens every time.
This is a great book for anyone looking to up their game in business. The helpful strategies provided will work in almost any business or company. You can get your copy here: http://www.audible.com/pd/Business/Randi-Glazers-12-Strategies-for-Surviving-a-Career-in-the-Insurance-Industry-Audiobook/B01F4B2VOM
I received this book for free or at a discount for my honest review.
Have a great day!